Privacy Policy

Net Zero Power Solutions ("we", "us") is committed to protecting your personal data. This policy explains what we collect through this website, why, and your rights under UK data protection law (the UK GDPR and the Data Protection Act 2018).

Who we are

Net Zero Power Solutions, Ty Berwig, Heol Y Bwlch, Bynea, Llanelli SA14 9SU. You can contact us about privacy at admin@netzeropowersolutions.co.uk.

What we collect

Details you give us through our contact form or by email: your name, company, email address, phone number, site postcode, approximate energy spend, the services and funding you are interested in, and your message.
Information you send us later to prepare a proposal, such as electricity bills, usage data and site details.

How we use it

To reply to your enquiry and prepare a quote or proposal (legitimate interests, or steps taken at your request before entering a contract).
To deliver and manage any agreement you enter into with us (contract).
To meet our legal and accounting obligations (legal obligation).

We do not sell your data, and we only send you marketing if you have asked us to.

Who we share it with

We share your data only where needed to provide our services, for example with installation partners, funding partners, credit reference agencies for funded projects, your Distribution Network Operator for grid applications, and service providers that help us run our business. Our contact form is delivered by email through Web3Forms.

How long we keep it

Enquiries that don't lead to a project are kept for up to 2 years. Records relating to an agreement are kept for the length of the agreement plus 6 years.

Cookies

This website does not use tracking or advertising cookies.

Your rights